• BUSINESS FIRST Software

The All‑in‑One Platform
Built for Domino’s Franchisees

Access a powerful suite of customized tools designed exclusively for Domino’s with the monthly Business First Subscription. From smarter call management to real‑time coaching, Business First helps you sell more pizza, streamline operations, and deliver exceptional customer service. Backed by 18+ years of experience, it’s also available as a hosted, cloud‑based solution.

BUSINESS FIRST Core Features

  • Advanced nusutus+ system
  • AOT on the phones
  • Call Detail Records
  • Fleet Manager
  • PCI‑Compliant Call Recording
  • Caller ID on Phones & Pulse with Line
  • Auto‑Attendant Messaging
  • Message Scheduling
  • Pre‑Ringer Alerts
  • Live Coach for CSR Training
  • Call Hold & Call Parking
  • Enhanced Customer Support

Level Up Your In-Store Ops
with BUSINESS FIRST

Get Started Today

Auto-Attendant Messaging

  • Schedule multiple messages per day (holidays, store hours, events)
  • Upsell with targeted promotions
  • Localize messaging for your community
  • Add a personal touch with emotion and excitement
  • Easy to update with alternate voice talent options
  • Integrated with Pre‑Ringer Alert
  • Unlimited custom messaging

24/7 Enhanced Customer Support

Having one provider means greater operational transparency, monitoring and control which allows us to monitor, identify and resolve issues faster and more effectively.

Typical Points of Failure:

  • Internet has gone down
  • Router failure
  • VoIP provider
  • Domino’s Corporate Change / GLS
  • System Core
  • Phones

CSR Training with Live Coach

Turn every call into a training opportunity.

  • Activate Live Coach for real‑time CSR support
  • Allow CSRs to join and assist during live calls
  • Enable hands‑on coaching and immediate aid
  • Build stronger teams and better customer experiences