Delivers the Difference
How Tim Ambre Won Back Time—and Sales—with Live Agent
Every missed call is a missed opportunity. Tim Ambre of Aurora Vision saw it firsthand—team members pulled off the makeline, pizzas delayed, customers waiting. The result? Lost time and lost revenue. That’s why Tim made the decision to switch to Live Agent and ensure the best customer experience for his customers, and the healthiest bottom line for his business.
From Chaos to Calm: How Gus Garcia Transformed His Store with Live Agent
Gus Garcia of Springfield Pie knows the impact call centers can have on the bottom line, productivity and morale in the store. In the past, constant phone interruptions left his team stressed and distracted from the makeline. Now, with Live Agent and AiVA taking calls out of the store—and innovations like accent softening—he can ensure the best customer experience and bottom line results.
Protecting Sales: Franchisees Trust nusutus+
Every call matters. Just ask Jason Shifflett of Shifflett Enterprises, who almost lost $12,000 in sales when his phones went silent on a busy Friday. Within 45 minutes, nusutus+ had every call routed to our Live Agent remote call center—saving the day and the bottom line.
From Old School to Next Gen: Mike Rompel’s Story
Taking phones out of the store is a big decision. Franchisee Mike Rompel admits he’s “old school” and doesn’t like to change much — but his goal has always been clear: deliver the best customer service opportunity for every customer. That’s why he turned to Live Agent, Domino’s dedicated call center solution.
Less Ringing, More Winning: Eric Arnston Reduces Calls by 30% with AiVA
AiVA is built from Domino’s decades of expertise and millions of customer conversations. She’s designed to handle the calls that don’t lead to orders — freeing your team to focus on what matters most: making pizzas and delighting customers. Franchisee Eric Arnston of Five Star Pizza Co. has already seen the impact
From RPM Pizza to Posso Pizza: The Live Agent Advantage
Joe Vitale of RPM Pizza and Mike Rompel of Posso Pizza highlight how Live Agent has transformed their customer service and operations. Together, their success shows how Live Agent reduces phone stress, empowers teams to focus on the makeline, and ensures customers get the perfect meal, each and every time.