• Make Every Call Better with AiVA

    Your Ai Virtual Agent

Discover How AiVA Optimizes Your Business

AiVA is a generative Ai Virtual Agent that instantly answers every call 24/7, seamlessly integrating with both Live Agent and the nusutus+ Telecom System. AiVA makes ordering easier and more accurate than ever before, getting the customer what they want faster, while significantly reducing call volume to your store so your team can get more meals out the door. Make sure to check out our demos of AiVA below.

A More Focused
and Productive Team

AiVA answers the calls immediately, reducing non-order calls to the store by 30%. AiVA also gives your customers what they want fast while reducing stress and noise in the store so that your team can focus on the frontline and excel on the makeline.

A Faster and Better
Customer Experience

AiVA dynamically interacts with the customer, answering questions and gathering customer details. AiVA then transfers the customer to either the store or to a Live Agent, significantly reducing order time and non-order calls.

Actionable
Insights

Every time AiVA interacts with a customer, it captures valuable customer intent data so you can know more than ever before, helping you make critical marketing and operational decisions.

Listen to AiVA in Action

Listen to a live customer interaction with AiVA and hear how the customer’s inquiries are answered and managed.
The end result is a better experience for your customer and a more streamlined process for your store and team members.

AiVA to Live Agent

Demo 1

AiVA Answers the Call
and Live Agent Places the Order

AiVA to Live Agent

Demo 2

AiVA Helps Troubleshoot Status Request by Asking for a Different Phone Number

AiVA

Demo 3

Automatically Answers 
An Order Status Question

AiVA Makes Live Agent and the
nusutus+ Telecom System Better

AiVA with Live Agent

AiVA instantly greets each caller and quickly determines whether they want to place an order with a Live Agent, get a quick question answered, or speak directly with an in-store team member for large orders or urgent issues.

AiVA with nusutus+ Telecom

AiVA revolutionizes the nusutus+ Telecom System by handling 35% of non-order calls — like ‘Where’s my pizza?’ — so your team can focus on the makeline. Only orders and issues reach the store, boosting speed and operational efficiency. Reduce transfers to the Store by 35%

Instantly Reduce Non Order Calls to Your Store

The Voice Ai dynamically asks the customer a series of questions, which helps us understand the customer’s intent. This info is passed on to the Live Agent when the customer is ready to order, helping to create the best experience possible.

Customers Will Love
AiVA’s Speed and Accuracy

Faster and more accurate than a human, AiVA verifies addresses and area deliverability via OLO in real-time, saving nearly 30 seconds from every call. AiVA also provides:

  • 100% Answer on Time rate
  • Real-time pizza tracker updates
  • Real-time store hours
  • Delivery availability

Power Better Operations and Marketing

With AiVA’s new dashboard, you will be able to customize local store promotions and have AiVA reference your location and other messaging. You will also have access to insights you’ve never had before including:

  • Complete end-to-end call recording and data
  • Customer intent and sentiment analysis
  • Detailed coupon and order analysis
  • Performance reporting

Connect Today and Learn More

Book a Demo